All Systems Operational
Authentication (SSO) ? Operational
Reporting ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Automation Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Manual Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
XCUITest Operational
Espresso Operational
PerfectoConnect Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Visual Analysis ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Audio quality Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Text-to-speech Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Speech-to-text Operational
US Operational
Europe Operational
APAC Operational
Live Stream App Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Mobile Manual Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Mobile Automation Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Scriptless (for Web) Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Version 23.2 rollout Feb 19, 2023 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 23.2 will be installed. Affected services will be partially available during this maintenance window.

Posted on Dec 28, 2022 - 08:50 UTC
Version 23.3 rollout Mar 12, 2023 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 23.3 will be installed. Affected services will be partially available during this maintenance window.

Posted on Dec 28, 2022 - 08:51 UTC
Version 23.4 rollout Apr 2, 2023 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 23.4 will be installed. Affected services will be partially available during this maintenance window.

Posted on Dec 28, 2022 - 08:52 UTC
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023
Resolved - This incident has been resolved.
Jan 31, 09:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 08:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 31, 06:00 UTC
Update - We are continuing to investigate this issue.
Jan 31, 05:30 UTC
Investigating - We are currently investigating this issue.
Jan 31, 05:00 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023
Completed - The scheduled maintenance has been completed.
Jan 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 06:01 UTC
Scheduled - Perfecto will be undergoing scheduled maintenance during this time.
Version 23.1 will be installed. Affected services will be partially available during this maintenance window.

Dec 28, 08:47 UTC
Resolved - This incident has been resolved.
Jan 29, 06:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 27, 12:32 UTC
Investigating - Some users might experience slowness is internet access from the Windows Desktop VMs in US.
This is caused by issues on the machine through which the network communication goes.
We already identified problems with this machine, and therefore we scheduled a maintenance activity on it for Sunday (which is the regular maintenance window). During this time, we will also strengthen the machine, among other activities. We also expect the problems to calm down toward 17:00 GMT.

Jan 27, 12:32 UTC
Jan 28, 2023

No incidents reported.

Jan 27, 2023
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.