All Systems Operational
Authentication (SSO) ? Operational
Reporting ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Automation Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Manual Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
XCUITest Operational
Espresso Operational
PerfectoConnect Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Visual Analysis ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Audio quality Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Text-to-speech Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Speech-to-text Operational
US Operational
Europe Operational
APAC Operational
Live Stream App Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Mobile Manual Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Mobile Automation Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Scriptless (for Web) Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Version 23.8 rollout Jul 2, 2023 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 23.8 will be installed. Affected services will be partially available during this maintenance window.

Posted on Mar 27, 2023 - 08:25 UTC
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023

No incidents reported.

Jun 4, 2023
Completed - The scheduled maintenance has been completed.
Jun 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:01 UTC
Update - Perfecto will be undergoing scheduled maintenance during this time.
Version 23.7 will be installed. Affected services will be partially available during the "extended maintenance window" from 6:00 to 12:00 UTC.

Mar 27, 08:24 UTC
Scheduled - Perfecto will be undergoing scheduled maintenance during this time.
Version 23.7 will be installed. Affected services will be partially available during this maintenance window.

Mar 27, 08:23 UTC
Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Resolved - This incident has been resolved.
May 23, 13:01 UTC
Monitoring - The root cause has been identified and a fix has been deployed. It is now being monitored.
May 23, 12:36 UTC
Update - We are continuing to investigate this issue.
May 23, 12:29 UTC
Investigating - We are currently investigating a global issue within the manual component of the HTML UI as a priority, related to mobile devices, where inputting text is causing devices to freeze and become temporarily unusable.
There is no need to open additional Support tickets, unless you are seeing additional symptoms that you believe would be important to raise.

May 23, 12:19 UTC