Perfecto Status

All Systems Operational

Authentication (SSO) Operational

Reporting Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Web Automation Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Web Manual Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

XCUITest Operational

Espresso Operational

PerfectoConnect Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Visual Analysis Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Audio quality Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Text-to-speech Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Speech-to-text Operational

US Operational

Europe Operational

APAC Operational

Live Stream App Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Mobile Manual Operational

US-BOSTON Operational

US-PHOENIX Operational

CANADA Operational

UK Operational

FRANCE Operational

GERMANY Operational

AUSTRALIA Operational

CHINA Operational

INDIA Operational

BRAZIL Operational

MEXICO Operational

Mobile Automation Operational

US-BOSTON Operational

US-PHOENIX Operational

CANADA Operational

UK Operational

FRANCE Operational

GERMANY Operational

AUSTRALIA Operational

CHINA Operational

INDIA Operational

BRAZIL Operational

MEXICO Operational

Scriptless (for Web) Operational

US Operational

Europe Operational

APAC Operational

Canada Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Version 23.2 rollout Feb 19, 2023 06:00-10:00 UTC

Perfecto will be undergoing scheduled maintenance during this time.
Version 23.2 will be installed. Affected services will be partially available during this maintenance window.
Posted on Dec 28, 2022 - 08:50 UTC

Version 23.3 rollout Mar 12, 2023 06:00-10:00 UTC

Perfecto will be undergoing scheduled maintenance during this time.
Version 23.3 will be installed. Affected services will be partially available during this maintenance window.
Posted on Dec 28, 2022 - 08:51 UTC

Version 23.4 rollout Apr 2, 2023 06:00-10:00 UTC

Perfecto will be undergoing scheduled maintenance during this time.
Version 23.4 will be installed. Affected services will be partially available during this maintenance window.
Posted on Dec 28, 2022 - 08:52 UTC

Past Incidents

Feb 1, 2023

No incidents reported today.

Jan 31, 2023

Reporting Service Degradation

Resolved - This incident has been resolved.
Jan 31, 09:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 08:47 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 31, 06:00 UTC

Update - We are continuing to investigate this issue.
Jan 31, 05:30 UTC

Investigating - We are currently investigating this issue.
Jan 31, 05:00 UTC

Jan 30, 2023

No incidents reported.

Jan 29, 2023

Version 23.1 rollout

Completed - The scheduled maintenance has been completed.
Jan 29, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 06:01 UTC

Scheduled - Perfecto will be undergoing scheduled maintenance during this time.
Version 23.1 will be installed. Affected services will be partially available during this maintenance window.
Dec 28, 08:47 UTC

Service disruption with desktop Web devices located in US region

Resolved - This incident has been resolved.
Jan 29, 06:17 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 27, 12:32 UTC

Investigating - Some users might experience slowness is internet access from the Windows Desktop VMs in US.
This is caused by issues on the machine through which the network communication goes.
We already identified problems with this machine, and therefore we scheduled a maintenance activity on it for Sunday (which is the regular maintenance window). During this time, we will also strengthen the machine, among other activities. We also expect the problems to calm down toward 17:00 GMT.
Jan 27, 12:32 UTC

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.