Network disruption in Boston data center

Incident Report for Perfecto

Resolved

This incident has been resolved.
Posted Mar 07, 2025 - 12:39 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 07, 2025 - 11:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2025 - 11:37 UTC

Identified

We are still working on resolving the problem. A problematic network component was identified and work on it is ongoing.
Posted Mar 07, 2025 - 11:31 UTC

Investigating

Due to deterioration in the network many devices hosted in our Boston datacenter are unavailable.
Posted Mar 07, 2025 - 07:46 UTC
This incident affected: Mobile Manual (US-BOSTON) and Mobile Automation (US-BOSTON).