Devices Unavailable - Toronto Datacenter
Incident Report for Perfecto
Resolved
This incident has been resolved.
Posted Jul 30, 2024 - 12:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2024 - 09:40 UTC
Identified
The issue has been identified, and a fix is being implemented. Our device team has recovered most of the devices, though some may still be unavailable.
Posted Jul 29, 2024 - 07:20 UTC
Update
The issue is still under investigation.
Posted Jul 28, 2024 - 13:00 UTC
Update
We are continuing to investigate this issue.
Posted Jul 27, 2024 - 23:18 UTC
Investigating
Some devices located in the Toronto Datacenter may be unavailable due to a power failure. We are working with the local team to restore access as soon as possible.
Posted Jul 27, 2024 - 23:18 UTC
This incident affected: Mobile Manual (CANADA) and Mobile Automation (CANADA).