Resolved
Connectivity has been restored by the engineering team. We have confirmed connectivity access across various regions in the world.
Posted Oct 09, 2026 - 01:22 UTC
Update
Our engineering teams have identified and corrected an issue allowing partial service restoration depending on geographical origin. We are seeing stability improvements from US and Canada-based traffic. Our engineering teams are continuing to investigate other geographical connections.
Posted Oct 09, 2026 - 00:57 UTC
Investigating
We are currently experiencing service degradation in new UI, may impact access to Perfecto's service.
Posted Oct 08, 2026 - 23:00 UTC
This incident affected: Web Automation (APAC, Canada, Europe, US), Web Manual (APAC, Canada, Europe, US), Reporting (APAC, Canada, Europe, US), Mobile Manual (Australia, Brazil, Canada, China, France, Germany, India, Mexico, UK, US-Boston, US-Phoenix), and Mobile Automation (Australia, Brazil, Canada, China, France, Germany, India, Mexico, UK, US-Boston, US-Phoenix).